Treasure House Resale Shop - Glen Ellyn, Illinois

T P

This is a great thrift in a great little downtown area in Glen Ellyn. Lots of great, higher-end decorations and homewares that you don't see in other thrift stores. They had some smaller pieces of furniture like chairs and coffee tables that all looked in great condition. In the back of the store there are racks of nice clothing. I didn't see anything that was dirty, smelled, torn, or damaged.

J J

This store went from 5-star to 1-star because of their newer outlandish pricing strategy. They now attach printouts of what an item is listed for online and price it accordingly. There was a very small side table today priced at $200!! Whoever is pricing these items needs to understand that just because someone on eBay or Etsy is asking $x does not mean that is what it is worth. Also, online prices are higher because the market is the entire world. You don't even have an interactive website! Your market is Glen Ellyn and the surrounding suburbs. You are a THRIFT STORE for a non-profit, not a for-profit department store or even a consignment store. This makes me not even want to support the Metropolitan Family Shelter anymore because this is such a poor representation of their organization.

Rachel A Nusret

this is me and my 13 year old daughters 'fancy' thrift store. The goods we find here are a little of higher end, higher quality items - and the furniture is absolutely gorgeous - a lot of it looks like antiques. We have seen Coach, Gucci, and all those fancy pants brands with fantastic price tags. They curate the items so beautifully! Always a fun time seeing what treasures we will find at the Treasure House. PLUS the staff is so sweet! 🙂

Alicia Diva

Was excited to visit this store there wasn't a friendly welcome when my daughter and I walked thru the door but when a white woman walked thru the door she was greeted with a big smile and a good morning from the woman behind the counter if you're black or brown beware don't go there spend your money where you're welcomed and appreciated. They only got 1 star to post this review,
how about you do better it's 2024 now it's shame even when we exited the store she said nothing. When will you learn ? We will be respected too!

BensenvilleWilkes2023

You can always find something here.. Good prices and very good customer service!

Phoenix Gonzalez

They have some really awesome pieces and everything is reasonably priced, all for a good cause. Sales on Wednesdays are also great. I would give the store 4 stars based on these things alone.

HOWEVER, and this is a big caveat, the fact of one fitting room (not unusual in a store like this) and, most importantly, the rudeness of the fitting room attendant led to an extremely unpleasant experience for me when trying on clothes, where I felt completely disrespected and left the store almost in tears. The manager was incredibly nice and tried to make up for it, but the combination of bad customer service by the volunteer fitting room attendant and fellow customers’ rudeness around the fitting room give me pause about going back. In a store that situates itself as a slightly higher end resale shop, it is imperative that this kind of thing be evaluated so that all customers can leave having had a meaningful and respectful shopping experience. Implement a culture of etiquette around using the fitting room and training in that culture of etiquette. Put signs up. Make sure volunteers know that they cannot treat any customer with disrespect, even if other customers are goading them on. And establish rules around the fitting room so something like what happened to me is never allowed to happen again.

I appreciate the owner's response below and hope that if and when I am able to return, these issues will have been addressed.

Babette Rea

I always find adorable things here. Look at these super cute jackets I just bought. Both were Talbots.

Judy B.

What a cute and wonderful shop. We found angel and dragon figurines for $1-$3. They have upscale clothing very reasonably priced. I love the dress I found there. It was very unique. The staff were very friendly too.