Hope Haven Resale Store - Kingsport, Tennessee

Chaucer3220

Very nice items and selection. Staff are helpful and prices are reasonable.

Brian Jenkins

Way overpriced on everything. Just a big pile of junk . They are all about money and nothing else

Jacob Jenkins

It was good in the beginning when I 1st found this store, but it's been getting worse. I understand the good cause but I personally believe they care more for the money than the people. They'll charge $10 for a broken decor. They will say you cant make down payments but they'll turn around and hold stuff for other shop owners or certain people for days while you want to buy it. You can't say you're a non profit and try to charge $90 for 2 plates that was given to you. I would recommend donating to other places.

Nisa Long

Glad their new store is open!! Tons more room!!
I shop here regularly and I donate regularly. Everyone has been, kind and courteous.
I found these gems (pictured). Perfect for the pendant swag lights I'm making!

Henry J S

As many others have said, it's overpriced for a thirft store, priced perfectly for retail/ebay. The ladies at the register were talking about how much they could make off an item on poshmark. The owners like to clap back at anything less than 5 stars but if you keep hearing the same feedback maybe it's time to see the reality. It would be very hard for a less fortunate member of the community to come shop here.

I want to be fair as they are doing a service for the community with the revenue. 3 stars is an accurate reflection of the business in my opinion and I don't think I should be shamed by a Christian organization for expressing that opinion. It must be hard as a ministry to balance wanting to maximize revenue for their cause with providing a service for the less fortunate in the community. I don't believe this place is interested in finding that balance but has decided to fully focus on driving revenue for their cause. Not a bad thing, which is why I gave it 3 stars, but definitely leaves a bad taste in the mouths of those who would have shopped there to support the cause but were priced out.

Some items were priced higher than current retail. They did have a 25%-75% off sale, pink tags were 75% and we didn't see any, lots of 25% off green tags though. In fairness, it may have already been picked over. Still the original prices are so high that the 75%-50% off only makes it reasonably priced at best.

Angela Cradic

Great variety and prices. Very friendly employees.

Tylisha Stump

I am homeless they say they are there too help the homeless wrong they are suppose too give 1 outfit a month well if you are on the street you have no where too wash 1 outfit a month plus they are suppose too give shoes 1 time a month I borrowed my mom's shoes and they wouldn't give me shoes cuz of what my mom's shoes looked like shame on you I got 1 shirt and 1 pair of leggings cuz I couldn't find jeans and prefer leggings some of the staff is rude I really needed boots as I walk the streets daily and can barely afford 1 meal a day and have trouble getting around cuz I have stomach problems I also seen a man in there they also refused him shoes with his outfit I understand 1 coat a summer but not giving 1 pair of shoes is bad and the shoes has too be under 6 dollars there is nothing wearable in there for there I took my last 7 dollars I had for food too buy leggings and a shirt I shouldn't have had too buy cuz 1 outfit is insane the salvation army does better then that please do not donate clothes too this place there policy is unfair i have also told All my friends and family not to donate I am posting what my shoes look like this is why I had too borrow my mother's

Alisha McEwen-Slyker

I absolutely love this store! I found a beautiful ring that I absolutely love! Thanks ladies for all you do!