Encore Shop - Manhattan, Kansas

Teresa Whelan

I love shopping here!! I have been for years. Sometimes I find things I like and sometimes I don't. You can't beat the prices. The people are really nice. You have ask for help, if you need it. They aren't going to chase you down. I believe they are all volunteers!
Parking is much better now since they worked on poyntz st.
These people do the best they can and help so many local people! ( unlike some other 'thrift' stores I know of)

B Richards

Let me start by saying the prices here are unbeatable. That’s the most important part.

Unfortunately, the service here is horrendous. The staff is rude and aren’t very helpful.

Yesterday I was buying a $2 item and was told they only take cash when I pulled out my credit card. I went across the street to the ATM and got $20. When i returned and handed the very, very old woman the twenty dollar bill, she scoffed and rudely asked why I couldn’t give her anything smaller. She then proceeded to give me $25 dollars in change! When i corrected her another staff member came and assisted in giving me the correct change but the old woman LITERALLY threw my change back at me. I will not be returning.

ginger antuna

I have visited this shop about 5 times now. The prices are incredibly affordable. Everyone has been friendly and helpful.

Miss

Customer service isn’t great. The older ladies running the store aren’t friendly at all. Parking is a hassle if the spots out in front are full.

The store has 3 floors with small rooms full of items. Definitely not handicap accessible. Selection is a hit or miss. Prices aren’t bad at all ($1 shirts, etc).

I won’t be coming back due to rude customer service. Recommend Budget Shop over this place.

Beth McKinzie

They'll come out and shout at you not to donate there. Then when you go in and say sorry they just give you a mean look and say nothing. Really makes a person feel terrible. I was just trying to donate nice clothing to help them out. 🙁

Megan Click

Prices are great and customer service was friendly but only provided when requested.

Sebat Hadah

So I walk through the front door and the first thing I'm greeted by isnt a hello or a welcome. Instead the old woman at the front desk looked angry and vaguely threatened by my sudden interest in this shop. Her tone was unacceptably grating. Ironic isnt it that the church calls this a "ministry" when they allow rude people to sit at the front desk. Way to represent.

Shanel Whitley

Came today 5 mins before opening and had the door shut in my face saying we're closed while I had a baby on my hip and a toddler at my hand. Another day months ago my daughter was playing with a doll house in the toy room very quietly while I shopped and I was told to take it away or buy it. I bought it because I like shopping here and I would've had to leave if I deal with a toddler breakdown. but why are the workers/volunteers so grumpy? Idk if they just don't like kids or what. I don't have this issue when I come alone.