Goodwill Industries-Knoxville Inc. - Morristown, Tennessee

Tiffany Lawson

Decided to swing by there today to do a little shopping. I had all 3 of my kiddos with me. My 4 year old decided to push the small children's cart around with her stuffed animal she wanted to purchase. While pushing it and going around a corner too fast she accidentally hit a small outdoor table. Though she didn't hurt the table at all, the worker walking by gave me a disgusting look.I corrected her my kid and we walked to the t shirts. 10 minutes later we go to check out and she decides to go over the intercom and say "make sure to control your kids with their shopping cart so they don't run into anything else". Apparently they like stating things behind closed doors and on a intercom instead of face to face. Just as others have posted. The lady that checked us out was not the one on the intercom and just gave us a I don't know look. Apparently all the workers need a reality check, and a mop.

Robert Wilson

Like the store but applied for a custodian job and weeks or month went by and no word on job. I am highly experienced in all types of fields but yet they will not even interview me. I guess they rather have an unexperienced employee who don't detail anything out.

Marty R

I use to come by here often but not any more. For some reason the last several stops they had maybe 12 pairs of men's pants and some one got the bright idea to combine the women's and men's T-shirts together and sort by color. Plus the toy and household sections look like the place of discarded broken yard sale rejects. I will not bother to come back. They kids and women's sections seem to be large maybe they offer more than the men's section. At least the staff is friendly.

Alex Mas

Had a pretty awful experience at this Goodwill with Sharon behind the counter, she was a nasty, grumpy, old woman and pretty much ruined my day with her attitude along with my cups that broke because she ran out of paper. Will it be back to this location, ever.

Jared Spence

Only come here if you are shopping for women or girls’ clothing. That’s what makes up 90% of the store. The men and boy’s selections are very limited.

And for some reason the t-shirt section is a mix of women and men’s shirts?

Staff seems friendly.

dirtysouth1961

This is the dirtiest Goodwill I’ve ever seen. The floors Are disgustingly filthy! All of the money they make they should invest in creating a more attractive appearance. The clothes are below average. There’s no public restroom. Just another example of corporate greed! Someone in management needs to take the initiative to clean the floors because ultimately it reflects the lack of good store management! Just filthy!

Dewey Crim

Stopped to look around got there at 5:45PM as we started to look they were telling everyone to bring everything to the register they were closing. A couple minutes later a girl got on the intercom and started screaming for everyone to come to the front they were closed. She was really hateful. We put our stuff down and walked to the door where their were two men. one standing there giving us a dirty look and another holding the door open rushing us along. It was just 5:51PM according to my phone and my spouses phone said the same thing giving us 9 more minutes. Im on hospice and am slow to get around so it upsets me that these people tried to intimidate me and rush me.

Leigha

Very grimy and musty. The clothing selection was okay, but many pieces smelled of cigarette smoke and were in poor condition. Clothing was also extremely disorganized with various sizes in one section and several items labeled wrongly (men’s t-shirts as women’s… kid’s clothing as men’s). I even spotted several maternity pieces in the men’s section, haha! Also, I believe having the clothing organized by color would be more appealing and easier to shop through. The home decor and appliances were very dirty and weren’t cleaned by staff before displaying them. But regardless of the store’s need of remodeling and deep cleaning, the employee that rang me up was nice and told me about coupons for the future!