Planet Xchange Alcoa - Alcoa, Tennessee

Cody Phifer

Well they say come back in 30 minutes you don't make it back that day they say they donate your clothing Well they don't tell you that when you come in. Yet they know it's your first time we ask and get your name and number. Can't wait to see my clothing on their shelves. I expected little money I'm just going to donate anyway. But good to know

Layken Oliva

I agree with the reviews already posted about the resale experience here. The items they sell are lower quality brands marked up in price. When you try to sell back well-known brands like Levi's, Nike, Free People, and Altar'd State, they take about 30 minutes to review your items and may only buy one thing. They claim to buy vintage items but will offer you just $10 for genuine vintage pieces, which they then sell for much higher prices. I wouldn't recommend wasting your time trying to resell or spending your money at this shop

Kaia Allen

absolutely beautiful and clean place! everything is neat and had TON of choices/aesthetics to choose from. even has nice employees!! 10/10, would recommend!

(definitely will be coming back )

Water Scott (WaterScoTT)

Nice selection, paying a lil high for the clothes but worth checking out anyway, very clean and well organized.

alyssa hoo

Went to turn in a few clothes before donating as I have brand new loft shirts, pants, ugg boots barely designer shoes, clothing literally worn once and clean and in style and on brand with what they have. Told they wouldn't take anything. Watches 4 other people with the same experience with brand new things walk in and out told it's not in style, condition etc. they looked through my stuff in less then 10 minutes. Total joke. Better off selling on posh or other resellers. They want to sell used clothes highly priced but don't take anything in. Definitely not worth the effort to even try.

Amanda Doyon

I took 2 bags full of name brands like aero, hollister, Abercrombie, Nike, Arizona jeans, American eagle in several different sizes all in very good condition some were even new with tags. I had probably 25-30 items. After looking around for awhile I finally went and asked about my stuff. They took like 10 items gave me I think $25 I asked if I could leave the items they didn’t take there while I checked out was told yes. They sat them on the ledge on the customer side and they disappeared! Was told they thought a woman had taken them and the store did nothing about it! I never even got a call from the owner as I was told I would. Not even offered a store credit and that was close to $280 worth of clothes!

Andrea Wilburn

So I went to sell some clothes yesterday. And after I dropped off.. might I add.. all brand named suits... And I called before I brought them to see if they would even take them.. they said they do. So I took 14 suits. Michael Kors, Ralph Lauren, Steve Madden, etc.. well while I was waiting I decided to look thru their racks and I noticed that there were several tshirts that were ether some type of business Tshirt or a cheap off brand. I'm not knocking any brand. I wear all brands.
But when I went to pick up my items they got from me and they only took 4 items. One being A coat from H&M over 100.00.. and do u know they gave me 7.00 for it... Id much rather just keep my stuff and put it on line to sell. Needless to say I wont be back to this store.

Caroline schreiber

Not pleased at all. I took in stuff purchased within the last 3 years, like they ask you to and was told the styles were dated. Most everything was name brand and 2 items from Loft and American Eagle had TAGS on them! Anyhow, I was offered $3.36. Disappointed and will not be going back there ever again.