Premier Auto - Hooksett, New Hampshire

Brian Gentile

Premier Auto has been a fantastic find for our business and family vehicles. This family run business understands customer service. We use them for repairs and have also purchased a vehicle from them. We will continue to recommend them to all friends and colleagues. Great job!!!

maria pintos

Always great service at premier. The service and customer service is always top tier with whatever your needs are. Have been going for a couple years now for service and never any complaints. Yanet and the rest of the team are attentive and knowledgeable. They have great vehicles at a good price. Highly recommended in all aspects. Check them out you won’t be disappointed.

Dan Nicols

My son bought his first car at "Premier" Auto, a 2014 Hyundai Elantra in September 2023. They wouldn't let us take it to our mechanic to evaluate the car which should have been our first warning. As he drove it home the car was pulling to the right only to find out that a front tire wasn't even filled properly at the time of sale. A month later he took it into the garage to discover that the catalytic converter was shot in addition to other leaks in the exhaust system. He also ended up having to purchase a couple of new tires since the leak couldn't be fixed and it wouldn't pass inspection. He bought the car for $5500 and within a month had to invest another $3000. Nine months later the car was dragging and he pulled into the nearest service station. Come to find out the engine was shot! It was going to cost over $5000 to replace it and that would have been with another crappy used Hyundai engine. He decided to cut his losses and sold his $8500 investment for $1000. Never again will we ever buy a car from "Premier" and never again will we purchase a vehicle without having a real mechanic (not theirs) look it over. An expensive lesson to learn.

Irma Rosario

I was looking for a vehicle that was suitable and safe for my daughters and me, a coworker referred me to them. The team helped me choose what was best for me, they were very professional, kind and friendly throughout the entire process, another thing I liked is that they speak my language Spanish, but also English and Portuguese. Very recommended!

Brian Coons

Drove 3.5 hours to look at a “ mint truck that needed nothing and was in excellent shape”. Got there and the first thing I noticed was the driver side corner of the front bumper was pushed in, the chrome had been painted over to match the body. The driver side fender had been painted by ( what appeared to be ) Stevie wonder himself. Over spray all over the fender liner , and black trim panels. In addition that same wheel the tire was extremely feathered and there was evidence of suspension damage. Rust had been starting on the rear wheel wells, they sanded it quickly and blew some paint over top to hide it. The interior was bombed with air freshener to hide all the grime they neglected to clean off, and must smell. Upon starting the truck a very noticeable lifter tick could be heard. Several stored codes in the computer upon connecting my scan tool. After I went inside and informed the salesman I wouldn’t be buying the truck and informing him of all the issues he deleted the ad and blocked me on Facebook.

Just another stereotypical used car dealer trying to make a buck scamming the general public by slapping lipstick on auction vehicles. Don’t waste your time.

Dick Giordano

People are very nice, but the mechanic has no idea what he is doing. Had them change the front struts on a vehicle I just purchased. Got the car back and the alignment was out, the steering wheel was at 10 and 4 (not 9 and 3), the front right wheel was turned to the right slightly and the front left was tilted (camber) out at the top - both of these you can see standing in front of the car. I’m sure I’ll get a call to bring it back, but No Way are they touching the car again.

Craig Thompson

I purchased a Subaru Baja from these folks and thought I was getting a fair deal. Only to find that the cylinder head gaskets on both sides are blown. I mentioned smelling oil burning on the test drive and had asked that they look into it. I am a little disappointed that they haven’t returned my message as I feel I’m on my own. Please beware if you are looking at a car from these folks as you may be on the hook for expensive repairs if you’re not careful. I am currently submitting a warranty repair to true warranty for blown head gaskets that were likely that way when I purchased car. Oil has been leaking for a while. Yes, thank you for replacing the alternator that was bad from day one. I almost replaced this myself since it was a simple fix. A $100 alternator and 15 minutes time. Head gaskets are a different story. The engine needs to be pulled. Two different mechanics noted this fairly quickly. I feel your mechanics would have also.

Erin Greene

I’ve been searching for a car for weeks. I found a Honda Accord online and went the next day. I walked in and Ramon was amazing from start to finish. I test drove it but not knowing much about cars I had my fiancé come with me the next day. Again Ramon helped us. He took our first offer on the car. They fixed a lower control arm before we could pick it up. Ramon was very informative. I would recommend them to anyone looking for a used car. I’m new to the area so I’m sure I’ll use them as a new mechanic also!