The Xchange - Chicago, Illinois

Karina Hermans

I absolutely love this little thrift store! It always has SOOOOO much fun stuff! I always leave with a huge bag full of goodies and the prices are so good! Several times while shopping I’ll check out a price and be so pleasantly surprised how affordable everything is! Before any event or vacation and before I buy anything new, I always go here first to see if I can find it here and I always do! Cannot say enough good things!

MSF

I have both sold clothes and bought clothes from this shop. My experience was average. It's been a few years since I sold clothes here but I felt the price I was paid was fair (for fast fashion brands like Gap, H&M, etc. that I was going to donate to the thrift store) That said, I wouldn't take my nicer branded clothes here though as I feel this shop doesn't cater to that.

This store used to be in a larger location, but since they moved to this site I haven't enjoyed shopping there as much. The aisles are very narrow and it can be difficult to navigate the store or look through their selection. I especially dislike the changing room, it's a set of two bathroom stalls at the back of the store with minimal privacy, and last time I went only one of the stalls had a lock. I also think some of their stuff is overpriced, especially outerwear and footwear. But if you are looking for shirts it could be a good place to find affordable clothes from lower-end fashion labels.

Claudia Romayne

Large, very well-organized thrift store with an incredible variety of styles for men and women. I found beautiful things in excellent condition every time I walked in! Kellyn and the other staff members are friendly and professional and really make The Xchange a neighborhood treasure. Definitely stop in if you’re in the neighborhood!

Roberto Sarabia

Sorry but my experience today was wack. I was overcharged for my purchase, then overcharged even more on the electronic receipt I got on my phone. Yeah, I can do simple mental math don’t try to scam me. They refused to refund me the correct amount. Also, they got annoyed with another girl for pulling items out to look at them, telling her to “only push things to the side because I just organized them”. Girl you’re a clothing store, that comes with the job.

Jonathan Bassett

Review from selling experience - It's okay.

First off, they're more likely to accept items that are in season-(don't try to sell fall or winter clothes in spring, for example).

Second, do not accept the first offer they give you. They will offer a pathetic amount for your items, regardless of brand or quality. You should and can ask for more. However, you will go through a tedious process of needing it to be reviewed again by the owner.

My first experience here, I brought about 10-15 items consisting of 1-3 year old Banana Republic and JCrew (also both some Factory). I was offered $25 total. I removed the non-Factory store items to sell at consignment...and I got $25 just from selling two of the items down the street. (Of course, consignment is different than selling up front).

Carlos Martinez

The things are priced well there and the people who work there are personable and kind.

Fredrick Wells

This place is amazing they will buy your items and actually treat you like family instead of a guest …I will definitely come back

Anna Ginsberg

Great store! I appreciate not having to pick through items from Old Navy, Target and such. If I want Old Navy and Target (which I like), then I will buy them new at those stores. What I love about The Xchange is they have a good selection of unique designer items as well as higher end brands such as North Face etc. If I were to sell here, I would sell gently used or maybe even unused higher end items and take the other things to Goodwill or donate. This store fits perfectly into its neighborhood.